Terms and Policies

You can phone in your registration during normal business hours by calling 781-891-3854. You can fax your registration anytime day or night; the details are on the form.

Private lessons: Private lessons in metalsmithing and jewelry making are available at the rate of $50/hour, by appointment.

Safety:
Your safety is important to us. The studio is a potentially dangerous environment, and appropriate precautions must be taken by everyone Safety glasses or dust masks must be worn where appropriate. Each student should have his/her own pair of safety glasses. It is a good idea to have a respirator on hand when using patinas, etching solutions, and other chemicals. Ear protection is also recommended. Appropriate clothing must be worn in the studio. Open toe shoes, shorts, and loose clothing are discouraged. Long hair should be tied back and jewelry should be removed. Please do not bring coats or large bags into the studio. Students must be instructed by a Metalwerx staff member on the safety and operation of all equipment in the studio. If you have not been instructed in the use of a tool or a specific piece of equipment, do not use it on your own. We will be happy to instruct you. If you do not feel confident using a tool, please ask for assistance. If something about a tool just "doesn't seem right", please stop and ask. If you think something may be broken or damaged, please tell us. Asking us questions helps us to keep the studio safe for everyone, and we appreciate your help. Students are responsible for helping to maintain the cleanliness and safety of the studio. Please report any problems with machinery or tools to the staff immediately.

Thank you for your help in keeping our studio safe for everyone.

Metalwerx Registration and Refund Policy

Classes and workshops are filled on a first-come, first-served basis. Payment in full is required to register for classes and workshops. Metalwerx accepts Visa, MasterCard, Discover, American Express, personal checks, and money orders. Please note that credit card payments may also be made by phone. A $25 service fee is charged for all returned checks.

IF Metalwerx cancels a class or workshop: We will issue a full refund.

IF a Student withdraws 14 days or more from the start of a weekly class or workshop:

A $25 fee will be assessed for a Course Credit Certificate which is transferable and expires one year from the issue date.

A $50 handling fee will be assessed if a student elects to receive a refund by check within 30 days from the cancellation date.

Cancellations must be made by email or fax; we cannot accept cancellations by phone.

IF a Student withdraws from a weekly class within two class meetings: a pro-rated refund will be issued in the form of a Course Credit Certificate. Materials fees will not be refunded as they have already been invested in the course.

IF it is necessary to cancel a meeting of any class or workshop due to inclement weather, instructor illness, or other emergency, Metalwerx will notify students. Weather-related cancellations are posted on our website, and on our main telephone number, 781-891-3854, option 5. If we are unable to reschedule the missed day, we will issue a pro-rated tuition refund.

Please note that we do not issue refunds for classes or workshops missed by the student.

Metalwerx reserves the right to make changes in classes, workshops, schedules, and instructors, and to cancel a class or workshop due to insufficient enrollment. Enrollment in a class is closed after its second meeting; enrollment after the first class is at the instructor's discretion. Out of consideration for instructors and other students, cell phones must be turned off or switched to silent mode during classes.

Questions? Contact us or call 781-891-3854