Registration and Refund Policies

Policies Described Here:

• Weekly Classes and Weekend Workshops: Registration & Refunds
• Materials Kit Policy
• "Summmer with the Masters" Workshops: Special Policies

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Weekly Classes and Weekend Workshops: Registration & Refund Polices

Classes and workshops are filled on a first-come, first-served basis. Payment in full is required to register for classes and workshops. Metalwerx accepts Visa, MasterCard, Discover, American Express, personal checks, and money orders. Please note that credit card payments may also be made by phone. A $35 service fee is charged for all returned checks.

You can phone in your registration during normal business hours by calling 781-891-3854. You can fax your registration anytime day or night; the details are on the form. You can also register online at any time.

If Metalwerx cancels a course, students can choose a full refund by check, credit card, or course credit.

For Students who withdraw 14 days or more before the start of a weekly class or workshop:

• A $25 fee will be deducted from the refund if a student chooses to receive a Course Credit Certificate. Course credit certificates are transferable and expire one year from the issue date.
  
  
• A $50 handling fee will be deducted from the refund if a student chooses to be reimbursed by check or credit card. Refunds will be issued within 30 days from the cancellation date.
  
  
• Cancellations must be made in writing either by email or fax. Phone cancellations are not accepted.

For Students who withdraw within the 13 day period before the start of a weekly class or workshop:

• Tuition and material fees will NOT be refunded as they have already been invested in the course.

Please Note: Tuition cannot be refunded once classes begin. Metalwerx does not issue refunds for classes or workshops missed by the student.

If it is necessary to cancel a meeting of any class or workshop due to inclement weather, instructor illness, or other emergency, Metalwerx will notify students. Weather-related cancellations are noted on the voicemail of our main telephone number, 781-891-3854. If we are unable to reschedule the missed day, we will issue a pro-rated tuition refund.

Metalwerx reserves the right to make changes in classes, workshops, schedules, instructors, and cancel a class or workshop due to insufficient enrollment. If a class is cancelled due to insufficient enrollment students will be notified two weeks in advance. Enrollment in a class is closed after its second meeting; enrollment after the first class is at the instructor's discretion.

Materials Kit Policy

Metalwerx provides materials kits in classes for our student’s convenience. We must estimate costs many months in advance from when we actually order supplies for your class. Due to the volatility of the metals market, all materials kit prices are subject to change. The actual cost of your materials kit will be based on the cost of metal/supplies at the time materials are ordered.

For classes where the materials kit fee is collected in advance:

• If the cost of a kit has risen, students will be notified in advance and are required to pay for the difference in cost when they arrive at class.
• If the cost of a kit has gone down, Metalwerx will reimburse the difference to students at class.

For classes where the materials kit fee is collected at class:

• If there is a significant change in cost, Metalwerx will notify students in advance.
• Students are expected to pay the actual materials kit fee when they arrive for the workshop.

"Summer with the Masters" workshops: Special Policies

Metalwerx makes a substantial investment when planning a Master workshop and vacancies can be hard to fill, even if there is a waiting list, so we must charge cancellation fees to offset the cost of these vacancies:

• If you cancel any time up to four weeks before the beginning of a workshop, you will receive a full refund minus a $50 cancellation fee.
  
  
• If you cancel less than four weeks before the beginning of the class, there is no refund.

Please Note: Tuition cannot be refunded once classes begin. Metalwerx does not issue refunds for classes or workshops missed by the student.

If it is necessary to cancel a meeting of any class or workshop due to inclement weather, instructor illness, or other emergency, Metalwerx will notify students. Weather-related cancellations are noted on the voicemail of our main telephone number, 781-891-3854. If we are unable to reschedule the missed day, we will issue a pro-rated tuition refund.

Metalwerx reserves the right to make changes in classes, workshops, schedules, instructors, and cancel a class or workshop due to insufficient enrollment. If a class is cancelled due to insufficient enrollment students will be notified two weeks in advance. Enrollment in a class is closed after its second meeting; enrollment after the first class is at the instructor's discretion.

Questions? Contact us or call 781-891-3854